Delivery & Returns

***PLEASE NOTE ORDERS ARE TAKING 3-5 WORKING DAYS TO DELIVER AT THE MOMENT***

If you have any queries about your order you can contact our team directly at shop@listokedistillery.ie or 0412145044**(Please note this phone is currently dealing with a high volume of traffic)** Please have your order number ready to quote so we can deal with your query as quickly as possible.

Returns

If you would like to return or exchange your order you have 30 days from the day you receive your order to do so. If you decide to return or exchange please first contact shop@listokedistillery.ie or 041 214 5044 **(please note this number is currently dealing with a high volume of traffic) to let us know that this is your intention and how you wish to do your return.

Orders can be returned to our warehouse and distillery (customers will have to cover delivery fee).

or

Returned free of charge at Listoke Distillery. Please note a printout of your original confirmation email will be required as proof of sale in order for us to process your refund. The card used in the transaction will be refunded, our Distillery will not be able to refund orders with cash. It can take 5 working days for your refund to be processed.

Returned goods must be in resaleable condition with labels intact. When returning a set of products e.g. a mixed case, all products must be present with the set complete. When posting returns, suitable packaging must be used to ensure safe delivery. We suggest you retain your original delivery packing for this purpose.

In the unfortunate case of goods being faulty or damaged in transit, Listoke offer the choice of either a replacement or a full refund including any postage costs incurred. Please contact us directly and immediately by phone 041 2145044 or email shop@listokedistillery.ie and we'll take care of everything.

Frequently Asked Questions

Is there a minimum order amount to shop online?

There is no minimum order when shopping with us online. €5.50 is the delivery fee for any order.